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Verve Marketing LLC

California Privacy Notice

Last updated: May 12, 2026

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act ("CCPA"), you have certain rights with respect to that information.

This California Privacy Notice supplements the Verve Telehealth Privacy Policy. In the event of a conflict between the Privacy Policy and this California Privacy Notice, this California Privacy Notice applies to the extent that it is consistent with applicable state law. Capitalized terms not otherwise defined in this California Privacy Notice have the same meaning as set forth in the Verve Telehealth Terms and Conditions.

On this page

  • Right to Know
  • Right to Request Correction or Deletion
  • Right to Opt Out of the Sale or Sharing of Personal Information
  • Right to Limit Use of Sensitive Personal Information
  • Authorized Agent and Verification
  • Non-Discrimination
  • Contacting Us

Right to Know

You may request that we disclose to you the personal information we have collected about you. Submit your request through the contact page on our website or by regular mail at the address in the "Contacting Us" section below.

Right to Request Correction or Deletion

You also have rights to request that we correct inaccurate personal information and that we delete personal information under certain circumstances, subject to a number of exceptions.

We need to collect certain personal information in order to provide the Service to you. If you request that any required personal information be deleted, we may not be able to provide the Service or certain features of the Service to you.

Right to Opt Out of the Sale or Sharing of Personal Information

You have a right to opt out from future "sales" or "sharing" of personal information. The CCPA defines "sell," "share," and "personal information" broadly, and some of our data sharing may be considered a "sale" or "sharing." We do not knowingly sell or share the personal information of minors under 16 years of age.

To opt out of such data "sales," you can use the Global Privacy Control setting or click "Your Privacy Choices" on the bottom of our webpage.

Global Privacy Control. Some browsers and extensions support the "Global Privacy Control" (GPC). When we detect such a signal, we will make reasonable efforts to respect your choices.

Right to Limit Use of Sensitive Personal Information

You have a right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law.

Authorized Agent and Verification

You may designate an authorized agent to make requests on your behalf. We will require proof of authorization and may need to verify your identity.

To confirm your identity, we may ask you to verify personal information we already have on file for you. If we cannot verify your identity based on the information we have on file, we may request additional information from you (such as government identification), which we will only use to verify your identity, and for security or fraud-prevention purposes.

Non-Discrimination

Exercising any of the rights described in this California Privacy Notice will not affect the care you receive or the products and services available to you through the Service.

Contacting Us

If you have any questions about this California Privacy Notice, please contact us through the contact page on our website or by regular mail at:

Verve Marketing LLC

Attn: Privacy Officer

1309 Coffeen Avenue STE 20314

Sheridan, WY 82801

United States

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Contact
  • support@vervetelehealth.com
1309 Coffeen Avenue STE 20314, Sheridan, WY 82801

Clinical services are provided by Dr Tel X, an independent professional medical practice. To contact the provider network directly:

support@drtelx.com1-855-697-57571030 N Center Pkwy, Kennewick, WA 99336

Verve Telehealth is the technology platform you use to access telehealth services. Verve Telehealth is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. Medical services are provided by licensed providers in Remo’s network. Verve Telehealth does not bill insurance directly. Information on this site is for educational purposes and does not replace the advice of a qualified healthcare provider. If you are experiencing a medical emergency, call 911. If you are experiencing a mental health crisis, call 988.

Compounded medications referenced on this site are dispensed by state-licensed compounding pharmacies pursuant to a valid prescription. Compounded medications are not FDA-approved. They are not generic versions of, equivalent to, or therapeutically interchangeable with any commercially available, brand-name FDA-approved drug.

Medical provider partners: We are partnered with DrTelx (drtelx.com), an independent telehealth medical group whose providers are licensed in the states where we offer care. We work exclusively with licensed U.S. pharmacies that meet rigorous regulatory and quality standards. Our pharmacy partners include EPIQ Scripts, Foothills Pharmacy, and Emerald Compounding Pharmacy. Every pharmacy in our network is licensed in the states where it dispenses, accredited by the National Association of Boards of Pharmacy (NABP), board-certified, and LegitScript-approved. All prescriptions are filled and shipped by these licensed U.S. pharmacies in compliance with applicable state and federal law.

States served: Our telehealth services are available to patients located in all 50 U.S. states and the District of Columbia. All consultations are conducted by licensed U.S. healthcare providers, and all prescriptions are dispensed by licensed U.S. pharmacies. Treatment is only provided where clinically appropriate and permitted by applicable state and federal law. Availability of specific medications may vary by state based on state regulations and provider licensure.

Asynchronous (online questionnaire) care is available in the following 44 states: AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KY, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WY.

A live (synchronous) consultation with a provider is required before treatment in these 7 jurisdictions: District of Columbia (DC), Kansas (KS), Louisiana (LA), Mississippi (MS), New Mexico (NM), Rhode Island (RI), West Virginia (WV).

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