Frequently Asked Questions

Verve Health is a women's telehealth company built around a simple idea: healthcare should work for your life, not the other way around. We connect women across the United States with licensed providers who can evaluate, prescribe, and coordinate care entirely online. No waiting rooms, no referrals, no repeat visits just to get a refill. Just focused, physician-led care built specifically for women.

Verve is for women who are ready to take their health seriously and want access to real clinical care that keeps up with them. We focus exclusively on women's health: weight management, hormone support, and therapies that address what women deal with at different stages of life. If you have been waiting for a healthcare experience that actually respects your time, this is it.

A typical office visit means booking weeks out, sitting in a waiting room, and getting 15 minutes with a provider who may not specialize in what you came for. With Verve, you complete an intake form online, a licensed provider reviews your information, and your care is coordinated and shipped directly to you. The whole process is designed around your schedule, not a clinic's.

Yes. Every evaluation is performed by a licensed healthcare provider. Every prescription is filled at a state-licensed pharmacy. Verve operates in full compliance with applicable state and federal healthcare regulations.

Verve Health is available in all 50 states. Every intake is reviewed by a provider licensed in your state of residence.

Click “Get Started” on any treatment page. You will complete a short intake form covering your medical history, current health status, and your goals. A licensed provider reviews your form and determines whether treatment is appropriate for you. If approved, your prescription is sent to a licensed pharmacy and shipped directly to your door.

Most intake forms take under 10 minutes to complete. Provider review happens after submission. You will hear back on your approval status before anything is ordered or charged.

No. You start directly on the site. No referral from another provider, no prior authorization, no coordinating between offices.

A licensed healthcare provider reviews your intake form and makes that determination individually. Eligibility is based on your health history, current medications, and treatment goals. There is no guaranteed approval. Every patient is evaluated on their own case.

That depends on your specific history and the treatment you are pursuing. Your provider reviews all of that during the intake process. If you have questions before submitting, reach out to our support team.

Verve offers weight loss therapy (compounded semaglutide and tirzepatide), NAD+ therapy, and skincare. Additional treatments will be added as confirmed through our pharmacy network.

Semaglutide and tirzepatide are medications that work with the body's natural appetite and blood sugar signaling pathways. Compounded semaglutide and tirzepatide are the weight loss medications available through Verve. A licensed provider evaluates whether weight loss therapy is appropriate for you based on your medical history and goals. These statements have not been evaluated by the FDA.

Results vary by individual. The clinical use of these medications has been studied in the context of weight management in adults with obesity or weight-related health conditions. Your provider will discuss what is realistic based on your specific health profile. Individual results are not guaranteed. These statements have not been evaluated by the FDA.

Your provider may request lab work depending on your health history and the treatment you are pursuing. Any requirement for labs will be communicated to you after your intake form is reviewed.

NAD+ (nicotinamide adenine dinucleotide) is a coenzyme the body produces naturally and relies on for cellular energy production and metabolic function. NAD+ levels decline with age. NAD+ therapy involves supplementing those levels through compounded formulations prescribed by a licensed provider. These statements have not been evaluated by the FDA.

NAD+ therapy is evaluated on a case-by-case basis by a licensed provider. It is often used alongside other treatments as part of a broader approach to energy, recovery, and metabolic support. Your provider will assess whether it fits your health history and goals.

Verve Health does not bill insurance directly. Treatments are available at transparent, out-of-pocket pricing. Pricing is shown per treatment and per subscription period. There are no charges added at checkout or after that were not shown upfront. Many Verve Health treatments are FSA and HSA eligible. Check with your plan administrator to confirm coverage for your specific treatment.

Verve Health does not bill insurance directly. Treatments are available at transparent, out-of-pocket pricing.

Many Verve Health treatments are FSA and HSA eligible. Check with your plan administrator to confirm coverage for your specific treatment.

No. Pricing is shown per treatment and per subscription period. There are no charges added at checkout or after that were not shown upfront.

All medications are compounded and dispensed by state-licensed pharmacies within our pharmacy network. Verve does not store or ship medications directly. Once your prescription is approved, it moves from the provider to the licensed pharmacy and then to your door.

Shipping timelines vary by pharmacy and location. You will receive tracking information once your order has been processed and dispatched.

Yes. Medications are shipped in plain, unmarked packaging. Nothing on the outside of the package identifies the contents or sender.

Yes. Verve Health is available in all 50 states and medications can be shipped to any valid US address.

All evaluations and prescriptions are handled by licensed healthcare providers.

For medical questions about your care plan, prescription, or how your treatment is working, contact your provider through the patient portal. For billing, shipping, or account questions, reach our support team directly.

Contact your provider through the patient portal immediately if you experience anything unexpected or concerning. If you are having a medical emergency, call 911. Do not stop or adjust your medication without speaking to your provider first.

Message your provider directly through your patient portal. They can review your situation, adjust your plan if appropriate, or refer you to additional support. You are not locked in. Your care can evolve as your needs change.

Yes. Your health information is protected under federal privacy law and handled in accordance with our Privacy Policy and HIPAA Notice. We do not sell your personal health data.

Yes. Verve Health and our provider and pharmacy network operate in compliance with HIPAA. Your protected health information is handled according to applicable federal law. Our full HIPAA Notice is available on this site.

Because our treatments are compounded prescription medications, we are unable to accept returns. Subscriptions can be managed or cancelled at any time through your patient portal. See our Returns & Refund Policy for full details.

You can manage or cancel your subscription at any time through your patient portal. If you need additional help, contact our support team.

You can reach us at:

1309 Coffeen Avenue STE 20314, Sheridan, WY 82801

You can also reach our support team.